Section 1
No legal advice
Guidance, checklists and reminders do not determine legal rights, obligations, notice periods, repair classification, renter responsibility or tribunal outcomes.
Important information
RentalKey supports administration—not professional advice.
Use official and qualified sources when decisions carry legal, tax, financial, safety or compliance consequences.
Section 2
No tax or financial advice
Evidence packs and expense categories are organisational tools. Confirm tax treatment with a registered professional or the ATO.
Section 3
No guaranteed compliance
Due dates, evidence status and compliance reminders depend on user-entered information. Consult the relevant authority or qualified provider.
Section 4
Emergencies
If there is immediate danger, threat to safety, fire, flooding, gas leak or urgent health risk, contact emergency services or the appropriate urgent provider first. RentalKey maintenance records are not an emergency response service.
Section 5
Unavailable public services
Public application intake, viewing authority intake, Open Home Viewing, Viewing Assist, Maintenance Assist, contractor marketplaces, payment handling and general national inspection fulfilment are not activated by public website pages.
Section 6
Automated guidance
Automated suggestions, checklists and drafted wording must be reviewed by the owner. RentalKey does not make legal, financial, safety or tenancy decisions on an owner’s behalf.